Real Riches Are Never Measured In Money

Have you ever contemplated what work really is? We learned fairly early in life, usually around 11 or 12, that if we go out and do something for somebody, we can get a reward. Five dollars to shovel snow from the walk or to weed a garden. Fifteen to 20 dollars to cut the yard depending on size. And as we grow little, babysitting money.

Even at a young age, these small jobs can be big bucks. Young, smart entrepreneurs can easily maintain a list of five or 6 yards to cut in a weekend earning them $75 to $100.

As we grow older, we can then hire the neighborhood kid or our own children for those jobs we do not wish to do ourselves. And then later on when everyone’s grown, once again we find is ourselves doing those jobs with one small catch. No one is paying us. Wait a minute?

Is what we view as a job promotion for a life we spent becoming something else? I don’t think so. Cutting the grass is cutting the grass. A labor of love?  Again, I don’t think so. I would often be happy just to let it grow. Pay the neighborhood kid to do it? Last time I did that, he demanded the money up front for scout camp and then, he never cut the yard.

Side benefits for cutting the lawn? It keeps my significant other from more complaints. And, a good completion, if lucky, may even result in a kiss. Yet, it’s something that still has to be done. You can’t stop grass and shrubs from growing.

We do a lot of things, for rewards that have nothing to do with money. Raising kids is work, and at the same time, it’s a labor of love. The reward is when the children grow into adulthood and find their positive directions in the world.

Taking care of the house is a job. The better you keep it up, the easier the job becomes. When you keep the house like I do you end up with a true work of art. My house is post-modern clutter.

We all have chores we must complete. Chores that are often considered paid jobs to other people. Any chore or job that is done is a direct reflection on the person doing it. If a chore goes undone, is that not also a reflection upon the person in charge and the person who is supposed to complete the chore? This is something to contemplate.

Almost every action you do is an action someone else gets paid for. Chefs cook dinners.  Barbers shave people. Home health care workers wash people. Critics watch movies and TV shows and talk about them. If you’re doing these different occupations, for yourself, you’re working for yourself. And you are giving to yourself what others would be paid. This may not be in the coin of the realm, however, think of the riches you have and those you gain in doing these chores. After all…

Real Riches Are Never Measured In Money.

Are You an Original?

A simple question.   Are you an original or are you a duplicate?

It’s also a silly question, one asked, not to be insulting or demeaning; rather, one to look at considering. And either answer is all right

I am an adult educator and trainer by profession. I am also a writer and an artist. For some of these roles, I’ve done years of extensive schooling. For others, I have either taken other classes or worked with the help of mentors and informal education.

I keep an eye on what’s being talked about looked and taught online. I do this, first, because I need to learn and continue learning. Knowledge continuously changes and grows. I like to keep up with my contemporaries.  I truly believe that online learning, done right, is the best training you can possibly get.   Online learning can fit both into your time and your economic constraints (of these two items, time is the most valuable.)

I look at many offers for classes online, each selling the idea that they have the secret and that if you follow their way of doing things hundreds of thousands of dollars could easily be yours every year.  I have seen some ads which talk about a quick $5000, and others that suggest up to a seven-figure annual earnings.

The interesting part is as you look at their offerings and go to their webinars they start to merge together. Various deliveries give you the same information and lead you to the same actions and conclusions.

This puzzled me at first, then, as I looked at and contemplated this I began to understand. I came up with a plan which was suggested from one of my mentors.

 It works like this; the happiest, richest, and most content people are often those who pick a road early on and stay on it as they walked through life. This is true in religion, it is true in marriage, and it is very true in education. The reason for this is that the alternative to taking all roads at once turns out to be physically impossible and economically impossible. You just can’t do it, and it’s not very productive. Anyone jumping between roads headed towards their destination will find that the changes and costs will keep pulling them back towards the beginning, away from their goals.

If you have a religion that meets your needs, brings you closer to your God, to your beliefs and makes you a better person, follow it. If you have a marriage and children and it looks like a lot of work, that’s okay. Work it. Although things look better elsewhere, the look is just the wrapping on a package of things you don’t even know about yet. If you commit, stick with it. There are hundreds upon hundreds of educators online willing to show you the path to riches and greatness. If you have three or four that you believe in, follow them and stay with them. Jumping between various mentors and trainers can become costly, confusing, and more than taking your money it can steal your time. You can always get money, yet each of us only has so much time and no matter how we use it when it is used it is gone forever.

Yesterday I talked about outliers and the difference between being an outlier and following the crowd. If you wish to be an outlier, don’t be the crowd and don’t be a duplicate.

Be the Outlier…

                                  …Be Original.

 

 

On Your Mark, Get Set, Start

Have you noticed how hard it is sometimes just to get something started?

Sometimes, it seems, we can sit and look at a problem for hours, days or weeks. Sometimes we can’t stand it, and we have to fix it right away.

I used to wait till everyone else went to bed. I used to wait to rearrange the room, paint the walls or clean the kitchen. I could get more done, I felt, by doing it was no one else around. Unfortunately, my body talks to me now an action such as that it no longer tolerates.

I often wonder why it is that it’s so hard to get started, and much easier to keep going when something is started. I look back to the physics of motion. It takes much more energy to start an object into motion than it takes to keep it in motion. You would not think that that would be true of the mind, and yet the mind is connected to a physical body. That connection makes it totally plausible.

This weekend I think I found, if not the answer, at least an answer that works for me. And of course, like Pavlov’s dog, it deals with action and reward. To answer your question no I did not salivate, and my reward was not dog food. Nor did I sit around waiting to hear a bell.

This weekend, I cleaned rooms, did laundry, straighten the place up, and other chores. As a reward, I worked on one of my many paintings that sat for years waiting for attention. The Canvas is an old under-painting of a part of the Grand Canyon with echoing  walls. I had always wanted to work on it and complete it, and time was never there. As a reward, I sat down for an hour and started painting on it. Changing the sky, starting thunderclouds and rain, and even dropping in part of the golden orange background as the sun is sets.

We know that we are social creatures, creatures of desire, and creatures who do like work and rewards. The painting, as a reward, did not cost me anything. I had all the resources. I know that within that hour of work I now have three new mistakes on the canvas I need to fix. And, I also know that I have five dollars in my pocket that say this thing will never hang in the Louvre. Nevertheless, it was the happiest hour I had in some time. Because after a decade, I started painting again.

What are your rewards? They do not have to require expenses, and quite often the simplest things mean more. What did you used to love to do that you don’t anymore? And, what would you do to have that experience again? If you figure that out, you now know your true motivators.

It is the motivators that get things done.

The Vibration of the Atom and the Tick of the Second Hand

Hope everybody’s doing well today.

One thing, we can all agree, is that time is precious. We cannot manufacture more time, and we can’t dispose of time. Time is a constant. Is time relative? Yes, I believe it is.

Time can be measured through the vibration of an atom, the orbits of the solar system and the movement of the stars within our galaxy. What is a lifetime to us, as humans, is an almost insignificant time on a galactic scale. The time it takes us to make a full rotation within the Milky Way is almost unfathomable.  And yet through all this, the vibration of the atom and the tick of the second hand keep a steady beat.

So what do we do with this wonderful thing called time? To devise ways to go forward or backward within time would seem to be a waste. For our time would keep moving steadily forward while we either try to understand the debates about what went on before us, or what will happen to us later.

I think we get the idea of doing this because of our driven desire for voyeurism. Before you get too excited, I challenge you to think. We go to the movies or sit in front of a TV (or laptop,) where we watch wonderful shows: romance, horror, thrillers, science fiction, comedy, or tragedy. When we watch this, we sometimes have a feeling of having accomplished something or done something based on the show we watched

Truth be told, all we have really done is sit in a seat, and maybe eat some candy or popcorn. We were entertained by somebody else pretending to do something. We did not kiss the lady or the man, climbed the Matterhorn, go to the bottom of the sea, or to strange new worlds. The people in the movie did not do that either, they merely pretended to.

Time is precious, and I am not against movies or television or film clips on the computer. I just wonder sometimes if I could not spend my time a little better by doing some of that for myself.

What would it be like for me to ride or drive a race car? What it would be like for me to fly in a fighter jet? Or jump out of a plane? Or even better, interact with others?

What would it be like for me to interact with others and help to make their lives better? Can I do that sitting in my easy chair watching a rectangular screen? I don’t think so.

I live in a house with just two occupants and very few visitors. If I want to interact with others, have fun, or do some things for myself rather than sitting and watching other people pretend to do it, I need to move out of the comfort zone that I have developed and venture into a new realm called, “outside the house.”

My challenge to myself for the next week is to go out for a walk every day. To meet a neighbor, or talk to a pet in the neighborhood (I talk to the dogs next door.) 

The dogs next door were snarly in barking when they first moved in. I did not approach them, I just talked to them across the fence. Within about 2 ½ weeks they went from being the fierce defenders of the home to a pair of pups jumping up with paws on the fence and looking to get a scratch on the head. I recommend starting out by just talking.

I know it seems as though I’m talking about things that are distractions. Things that take away time from other needs or duties. Yet, you may be surprised. That daily walk may give you a new and vigorous strength, make you feel good, help the body out a little bit, and although the clock keeps ticking and the atom keeps vibrating, you may find yourself more productive with the time you do have.

Just one person’s thought.

Hope to be with you again next week.

Pareto Chart

Hi, there this is Mike.

I want to thank everybody who wrote in earlier this week and answered my three questions. The more I know about what you are looking for, the easier it is for me to develop the content you like and can use.

We plan to double down on the things you like while improving some of the ways we deliver the content. Just because I’m not asking every day what you like or don’t like and what you can use or cannot use, does not mean that we’re not interested. As you find entries that are useful, please let us know. If you find things you can do without, that’s even more important for us to know.

I know some people are concerned because they’re afraid if they make a comment, they will end up on my mailing list somewhere.  I’d make everybody this promise, “I will never put anyone on a mailing just because they commented on one of my blogs.”

If you would wish to be on my mailing list, please let me know. Otherwise, reading and commenting on the blog will not put you on a mailing list. This is a promise between friends, me and you.

As promised, today we are looking at a real Pareto chart.  I was going to use a computer build line to show it.  I thought it would be better if I used SAM and his scenario as the backdrop for this.  We all know about SAM’s work.

SAM has been keeping a tick sheet with the number of each type of problem he encountered.  This was before everything got fixed last week.  The tick sheet looked like This:

 

Problem Occurrences Tic marks
Car will not start 6 XXXXXX
Lost car keys 10 XXXXXXXXXX
Saw snakes 2 XX
Had to borrow money 1 X
House over 80° 1 X
Total 20

 

Once SAM collected these numbers, then he could make the Pareto chart. You often hear that the Pareto chart shows where 20% of your problems cause 80% of your work

Rear Real Pareto

The chart shows us what to tackle first to get rid of the biggest hitters. Very small numbers are showing minutia. Minutia is a word for all those little bitty annoyances, they don’t cause the big problems and fixing them won’t fix the big problems. That’s why we use the Pareto chart so we can identify and fix the largest problems first.

Once those problems are fixed, guess what, the smaller problems have moved up to be the largest of the problems. This is presuming another unknown large problem has not shown itself yet. And once the medium and smaller problems are now our top problems, we can turn attention to those and fix those also. We don’t leave problems unfixed, we just fix them in order.

I hope this helps.  Tomorrow I will have a new article, and next week I will start a story that is told in graphics and pictures.

Have a great day.

This is why

Thank you for joining us again. We are glad to have you here with us today.

This week we have been working on how to wrangle an overwhelming set of larger-than-life problems into a set of easily workable solutions.

As you seen over the last few weeks, this is absolutely possible. It starts when you admit there are problems, you do an affinity diagram to get an idea of the total landscape concerning the processes. Create a cause-and-effect chart so that you can see the causes that are happening right now and you see the effect you’re having right now. Knowing now the effect that you have and the effect that you want to have, which are probably two different things, you can now look at what causes you might be able to change to make the effect better.

Next thing you want is real data. If you remember, earlier we were working on the home front and as such using some anecdotal information. In business and home efforts, the more data you can gather, the better your efforts are going to be to correct and improve concerns.

In business, we find ways to place measurements on those things we are concerned about. It can be as simple as somebody doing a process and keeping a tic sheet of problems. The measurement could be as elaborate as automated or semi-automated shop floor data collection systems that gather information every time a unit is moved from one location to another, or as critical parts are added. Shop floor data collection system (SFDC) works great for business.

An example of how the SFDC system helped me to find and correct a problem on the assembly line when people from the line started coming to me one day and telling me that there were big problems. They said everything was the moving slow and there were many units that had to be reworked due to poor workmanship and scratched parts.

The first thing I did was pull up the data on the computer. The data showed me that there had only been two items that had to be reworked. One was a screw that was not properly seated, and the other was a cable that was not properly plugged-in. There was no mention of scratches.What worried me though was a line that was supposed to put out 50+ units in an hour, only about 17 units per hour were being completed and packed.

I had been on the line at shift change that morning, and everything looked fine then. That was just three hours ago. I went back out to the production line, and yes it was backed up. I started going station to station to and asking people how things were. In short time, I found out that the quality technician at the end of the assembly line was finding many build problems. The quality technician was trying to make the line look better, so rather than reporting the problems in the SFDC system, was repairing all the problems rather than sending them to rework.

I got with a line supervisor and had the line stop for a quick meeting. I explained everybody why it is important to everyone involved that we use the system correctly and that we actually record all problems and record all repairs. I also explained that the reason for the use of that system was so that I could actually see the problems that were happening on the line. I could quantify them, and then I could change the processes to eliminate the causes of those problems. I also had to explain everybody that when they log such problems they were not getting themselves or anyone else in trouble. They were actually doing what was required and what the engineering department needed to make the processes better and easier for them to use and make everyone’s job easier.

After that, I got better data and was able to design much better processes which allowed for higher quality and easier assembly.

I have also had times where people came in and complained that every other screw was not inserted properly. Going out and doing spot checks on the line, I found out that the shop floor data collection system was correct. Only two screws had been not fully seated, and everything else was fine. A couple people on the line were just having a bad day. I talked with them and was able to let them vent their frustration (which were personal, and not about the build), and then they were able to complete their shift without having the concerns, which really weren’t there to start with. In both cases, without eyes on the line and the shop floor data to show what was real and what was not, as the engineer I would not have been able to make the right calls and build the right processes.

In the first scenario that we looked at wrong data would have led to a poor status quo because the processes would not have changed. In the second scenario, having the correct information allowed us to keep processes that were working, and identify and fix the true concerns.

This is why we will also go back and look at the Pareto chart in other uses. I will give you ideas for how it can work at work and how it can work at home.

Before I leave you today, I need to ask a favor. This favor is to help me to better help you. The question is, are these posts on quality and process improvement something you want to learn? Or do you want to learn something else?

I ask you this because I’m taking two courses this week (yes, teachers take a lot of courses.) We are at the part of the course where we are ensuring that the classes we write are classes wanted by the folks who read us. If there’s something else, you would rather learn, please let me know. I would be more than glad to write on those topics also. If you have any thoughts or ideas, please let us know in the comments section on the blog. I will contact you and try to make other subjects happen.

Thank you for reading this today and thank you in advance for your thoughts, ideas, and comments.

 

SAM’s List

Thank you for allowing me to be back with you again.

I hope you had a chance to read yesterday’s blog and make a list of those concerns and problems which are trying to overwhelm you. One thing to remember is that you were rarely alone.

Because I do not know the specifics of everyone’s problems or what their list may hold, it would be wrong for me to suggest somebody perform a set of action items based on that list. Yesterday we talked about making a list, and the lesson plan called for you to make a list. This list will be for your use after we’ve gone through this week’s lesson.  By the end of the week, you should have a good idea of how it works.  If you want to ask questions at that point, please write or call me, and we can talk about them,  The list is a starting point so you can try what SAM is working on right now.

Remember SAM? We looked in on SAM last week. He was having problems, and we watched as he made an affinity diagram, and a cause-and-effect chart (Fish-bone diagram.) Cause-and-effect charts and affinity diagrams are great for pointing out concerns and problems. By changing the causes, you are able to change the effects.

SAM made a list last night.  SAM is a pretty smart avatar. And we are going to look at his list  and help to get things sorted out.

Sam’s list looks like this:

SM'S PRO

+= a safety concern     * = a Health Concern

The big thing to remember when you start looking at problems is that you are not alone.  You may have friends, family, significant others, social clubs, religious organizations, or neighbors. You also have this blog. Please remember that nothing is so horrible it can’t be worked out and good remedies taken. And also, please remember the rules of numbers. One person can be fooled, overtaken, or defeated however some people working as one can easily win the day.

SAM did a pretty neat job on his list. I did notice he left out some of the concerns he had listed earlier.  Although everything gets tackled in an order according to how it affects the overall flow of the home and work, if an item is not on the list, it misses getting considered.  The list will be in great turmoil if it is unnecessarily interrupted.

Please notice that SAM noted safety and/or health concerns.  Putting these issues towards at the top of things to fix helps to save money and heartache in the long run.

Did you leave anything off your list?  It is better to acknowledge a concern than to ignore it.  Ignored items have a tendency to come back and get us.

Consider this and tomorrow we will help SAM (who will have a complete list ready) to plan his order of attack on the problems and have some solutions ready to go.

I think you are really going to like the actions and ideas SAM and his friends have in store for tomorrow.

Thanks for being with us today.

We Need a Win-Win Situation

I hope all is going well for you.

Hope you haven’t had some days like I’ve had lately were problems just seemed to ooze out of the woodwork. Not bad problems, just annoyances the little things that can get under your skin and just build up. Sometimes I find myself trying to fight everything at once, and just being overwhelmed. Do you ever have times like that?

Do you ever have times where the car acted up? The wind blows the wind turbine off the house, and there’s a hole in the ceiling? Money gets tight, as the cost of food goes up? The toilet won’t stop running, and the place feels too hot and too cold both in the same day? Cleaning up the messiest room could be easy, yet first, we would have to get the rooms to stop vying for the ‘Messiest Room in the House’ award. Ever get despondent and throw your hands up in the air just not knowing what to do?

I have done this before, and probably most the people reading this have been there. The way I see it, there a few things we can do. We can stay in bed pull the covers up over our head and ignore everything. That means the problems win. We could ignore everything and just walk away. Unfortunately, the problems win again. We could try to tackle all the problems at once, yet, I’m pretty sure they would overwhelm us. I don’t mind somebody else winning I just hate to lose. We need a win-win situation.

 

Time to press for the start of the win.

 

If you have a system working for you, such as Covey’s four square using urgent, important, not urgent, and not important or, another system, stick with it and please share with all of us in the comments so more people can learn and/or be helped.

If no system is working well, please make a list of your problems and annoyances, and how often they happen. Tomorrow, we will show how to take the list of problems and cut it down to size.

Please remember that dealing with problems is the same as eating an elephant. You do know how to eat an elephant, don’t you? One bite at a time.

I’m looking forward to next time, I hope you are too.

Root Causes and Why

Hope you are having a good week.

Looking back over the week, we’ve talked about affinity charts and cause-and-effect diagrams which are also known as Fish-bone diagrams. And then we met SAM, and we saw both tools in action. SAM is worried about things, and now he knows, at least he’s doing something about it.

Whenever you are having a problem, and you are either not sure where to go, or you are not sure what the solution might be, the affinity diagram and the cause-and-effect chart are great places to start. Remember, if you do it by yourself, you only have one point of view. If you have a team or others to work the charts with you, such as the mentors and supporters we talked about back in June, you get a better view of what is happening. The better the views, the better the outcome.

When you have a problem or concern, you can put a Band-Aid on it, and it is okay for the moment. The problem with Band-Aids is that they fall off and you’re forced to deal with the problem again. The affinity chart and the Fish-bone diagram allow you to look deeper into the problem. What you’re looking for is the root cause.

Consider the root cause something akin to the small pebble in your shoe. By itself, it’s just a pebble. However, when it gets in a strategic place, it starts to be a pain. It hampers forward motion and elicits aggravation and soreness throughout the entire body.

When trying to remove the problem, you need to know you have found the root cause. You need to follow the actions of a three-year-old. My three-year-old was always asking me why. And as you work on these charts a technique to help is to continually ask why. Ask why very time you find an answer until you cannot find an answer to your next why.

When you get to the point where you and ask a why and cannot find an answer, you are probably at the root cause. Unfortunately, that is not guaranteed. You will have to run an experiment or maybe even 2 to ensure you have the right culprit.

Coming up in our next group of blogs, we will look at SAM some more, and help him to figure out which problems need to be tackled first. We will also run an experiment or two to ensure we are on the right path and looking at the right solutions to the problems.

If you would ever  like to ask me a question, you can type it in the comments section. I usually receive those and try to answer them as soon as possible. Usually within 48 hours.

If you need to talk with me, please go to www.readingsticks.space and within that website, I have a scheduling system for phone calls. If you sign up on the schedule, I can give you a free one-half hour phone call, where we can answer questions, go in more detail, and/or assist in items you are working on.

This is a fun week, thank you for being with us.

 

 

SAM

Today, I am giving you the case study of SAM. SAM is in all caps to distinguish him as an avatar. SAM is an avatar I use to demonstrate how tools work.  I like to use avatars because no one wants me to put their real information out to the public

I am often asked, who do I write for and who do I design my courses for. The people who ask these questions often want to know the age, gender, what the people had for dinner last Tuesday night, and specific problems of my students. I am not sure that that truly captures the people I work for and with.

I am writing for people who find themselves wishing or needing a transition from one stage to another in life. For the majority of people, you might say, someone over 55 is looking to transition from full-time work to retirement and possibly part-time work or a business of their own. For those between 38 and 43, the desire is often a new profession. For those between 26 and 32, there is a desire to ensure they are on the right path to their goals in life. And, those just exiting formal training for the first time, whether high school or college, want to ensure they emerge successfully into the job market.  I promise to share case studies for each of these as time goes on. I just want to remind you that we are people and not statistics.  Some people do different things at different times.  That is all right.  It is known as being human.

For now, we are going to start with Sam who graduated college at age 24, is about to turn 26 and finds himself unhappy, frustrated, and unable to find a path to where he wants to go in life. Finances, location, lack of local employment, and other factors all play into this. Yet SAM is lucky because SAM has friends, and friends know how to find the paths.

SAM

Sam’s Background

Sam is a regular guy from Any-town, USA.  He just graduated college about a year and a half ago. He married his high school love and got one of the few jobs the town had to offer, a food service worker, at the Dairy Duke.

Sam wants to be a writer. He wants the American dream. Unfortunately, a new family in a small town just starting out life finds there are many hurdles to overcome before dreams start to come true.

Sam’s not happy because he can see that he and his wife are not going anywhere and seems not to be able to find a better path. Sam’s wife isn’t happy, she thought marriage was going to be bliss. Sam’s mother-in-law likes Sam, yet she wants to see him reach out and do something for himself and her daughter.

A couple of friends who were studying process improvement offered a game or two which might help Sam out and help him and his wife to find their path. Sam was not sure at first; however, when his car refused to start for the third time in a month, he figured, “what do I have to lose.”

The team came over to his house and talk to the assembled folks. Sam had invited his mother-in-law, and his sister-in-law tagged along to see what was happening. The team explained about what they were learning in school and offered their services for free to help Sam and his wife find their way.

After talking for a little a while, the team played the affinity game with them to see how everybody felt and what problems there might be. And yes, there were some problems.

Sam's Affinity chart

 

Everybody had fun with the affinity game, and new ideas started to spring up. The infinity game (chart above) led to a Fish-bone diagram (below) which led to many other interests. I would tell you more now, except that may spoil some of the things to come. Therefore, we will start by taking a look at the affinity chart, and the Fish-bone diagram and that will start us on the way to helping to solve Sam’s problems.

Sams Fishbone

Tomorrow we will press on and see where this leads.

 

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