The Problem Ranking and Planned Fix Chart

Welcome back we’re glad to have you with us again. If you’re new, we are glad to have you too.

We are looking at various ways we can use process improvement tools in our daily life. If this is your first time joining us, or you joined recently, you may wish to look back at the blogs from June 5 and coming forward. It will give you a better idea of what we are doing.

Yesterday I talked with SAM, and he added to his list. It is below in the form of a chart, and we will get to it in a few minutes. First, though, I need to tell you that what we are going to do today is a highly modified Pareto chart. Pareto charts are usually built on data rather than just anecdotal information.  After we do this for the home, I will also (next week) make a Pareto chart for a work situation so you can see the difference.

For now, how can we take the every day and add quantifying data? It’s not as difficult as it seems. Let’s look at the problems, and next to them (in the chart below) we will add some data I was able to glean for some of them. Remember antidotal problems are still problems. Fixing problems is just easier when you can measure them.

Here are the concerns and what SAM has told me:

  • SAM said that there were snakes in the yard and it was too hot to cut. When I talked to him, he said they had seen eight snakes in the last month. We have data we can use.
  • In winter, there is little heat in the house. We moved that statement to down the list. SAM said it barely gets over 60° in the house during some storms. Now we have data and identification of a health risk due to possible hypothermia. Yet right now it is summer.

I think you get the idea on finding some data for measurements.  There were talks and discussions. The same friends who helped with the affinity chart came over and helped them to think of ideas on how to rank the problems and cure them. For where they were, and what was going on, everyone it is agreed it would be okay to ask for little support.

Talking to others is great. A few neighbors, worried about the lot volunteered to help the next Saturday. Another neighbor had a good mechanic who needed some copywriting done for ads he wanted to run. SAM is working to be a writer. A trade of services could greatly reduce the costs of getting the car fixed. The mechanic got ads, and SAM got to work on a project with his writing skills.

The landlord was invited over for fried chicken dinner that was supplied by SAM, his wife, and his mother-in-law. The landlord appreciated the good-looking lot. All the noise created by everyone working (and being very careful) and making a lot of noise scared away the snakes.

Talking to the landlord, the idea of saving money on the water bill was viewed as a great idea, and he personally came over the next week and replaced all the washers in all the faucets.

Below is the chart that shows the ranked problem areas, the measurement, and the fixes.  As I said this is not the normal use of a Pareto, and I will show you a regular Pareto chart in action, next week.  For now, we will call this chart ‘The Problem Ranking and Planned Fix Chart’

Problem Ranking Problem Data Fix
1 SAM said that there were snakes in the yard and it was too

hot to cut.

Saw eight snakes in the last month. In the early morning next Saturday, the group of neighbors who found out about this problem while talking to SAM will come over and have a house party to help them cut the yard and fix the place up. We thank SAM’s mother-in-law for talking to friends and helping to get this started.
2 Car needs to be fixed Car failed 3 times in one month The car failed to start three times in the last month. That is the problem and the data. This moves to number two on the list. It is now July, and the house heater has until November when it will be truly needed. Lack of transportation isolates people.
3 Money in is less than money out. Income per month is $1500, and pay out to bills is $1750 School debt, minimum-wage, and credit card debt can be put into one item. Money needs are not supported by the wages earned. Add up to everything that must be paid in the month and all the monies that are brought in in a month. If the income is less than the payments required, there is the data.
4 SAM and his wife needing jobs better jobs Quality of life and ability to meet each person’s potential We combined both into one item. This is not a matter of “Gee, I don’t want to work,” it is a matter of them fulfilling their potential. They cannot quit and hold. However, they can seek and find.  With the car fixed, they found good jobs in a medium sized city, just a 15 mile drive each way.
5 House too hot in summer Uncomfortable Their next-door neighbor had 2 fans in the attic doing nothing.  These were loaned to SAM and his wife
6 Too cold in the winter Health Hazard The landlord had the heater inspected, and all the vents cleaned.
7 Poor shopping choices considering the income Too Costly An agreement to stay within a set meal budget was agreed to, and a garden was planted in the now snake free yard.
8 Being overwhelmed Too many problems with not enough ideas SAM and his wife learned many good skills from their friends studying process improvement.  Those skills now serve them at home and at work.
9 Cranky Landlord Scary Everyone responds well to positive communication, collaboration, and a great fried chicken meal.

We will continue tomorrow with how data can help show a hidden factory.

Have a great Day.

 

 

 

 

 

SAM’s List

Thank you for allowing me to be back with you again.

I hope you had a chance to read yesterday’s blog and make a list of those concerns and problems which are trying to overwhelm you. One thing to remember is that you were rarely alone.

Because I do not know the specifics of everyone’s problems or what their list may hold, it would be wrong for me to suggest somebody perform a set of action items based on that list. Yesterday we talked about making a list, and the lesson plan called for you to make a list. This list will be for your use after we’ve gone through this week’s lesson.  By the end of the week, you should have a good idea of how it works.  If you want to ask questions at that point, please write or call me, and we can talk about them,  The list is a starting point so you can try what SAM is working on right now.

Remember SAM? We looked in on SAM last week. He was having problems, and we watched as he made an affinity diagram, and a cause-and-effect chart (Fish-bone diagram.) Cause-and-effect charts and affinity diagrams are great for pointing out concerns and problems. By changing the causes, you are able to change the effects.

SAM made a list last night.  SAM is a pretty smart avatar. And we are going to look at his list  and help to get things sorted out.

Sam’s list looks like this:

SM'S PRO

+= a safety concern     * = a Health Concern

The big thing to remember when you start looking at problems is that you are not alone.  You may have friends, family, significant others, social clubs, religious organizations, or neighbors. You also have this blog. Please remember that nothing is so horrible it can’t be worked out and good remedies taken. And also, please remember the rules of numbers. One person can be fooled, overtaken, or defeated however some people working as one can easily win the day.

SAM did a pretty neat job on his list. I did notice he left out some of the concerns he had listed earlier.  Although everything gets tackled in an order according to how it affects the overall flow of the home and work, if an item is not on the list, it misses getting considered.  The list will be in great turmoil if it is unnecessarily interrupted.

Please notice that SAM noted safety and/or health concerns.  Putting these issues towards at the top of things to fix helps to save money and heartache in the long run.

Did you leave anything off your list?  It is better to acknowledge a concern than to ignore it.  Ignored items have a tendency to come back and get us.

Consider this and tomorrow we will help SAM (who will have a complete list ready) to plan his order of attack on the problems and have some solutions ready to go.

I think you are really going to like the actions and ideas SAM and his friends have in store for tomorrow.

Thanks for being with us today.

We Need a Win-Win Situation

I hope all is going well for you.

Hope you haven’t had some days like I’ve had lately were problems just seemed to ooze out of the woodwork. Not bad problems, just annoyances the little things that can get under your skin and just build up. Sometimes I find myself trying to fight everything at once, and just being overwhelmed. Do you ever have times like that?

Do you ever have times where the car acted up? The wind blows the wind turbine off the house, and there’s a hole in the ceiling? Money gets tight, as the cost of food goes up? The toilet won’t stop running, and the place feels too hot and too cold both in the same day? Cleaning up the messiest room could be easy, yet first, we would have to get the rooms to stop vying for the ‘Messiest Room in the House’ award. Ever get despondent and throw your hands up in the air just not knowing what to do?

I have done this before, and probably most the people reading this have been there. The way I see it, there a few things we can do. We can stay in bed pull the covers up over our head and ignore everything. That means the problems win. We could ignore everything and just walk away. Unfortunately, the problems win again. We could try to tackle all the problems at once, yet, I’m pretty sure they would overwhelm us. I don’t mind somebody else winning I just hate to lose. We need a win-win situation.

 

Time to press for the start of the win.

 

If you have a system working for you, such as Covey’s four square using urgent, important, not urgent, and not important or, another system, stick with it and please share with all of us in the comments so more people can learn and/or be helped.

If no system is working well, please make a list of your problems and annoyances, and how often they happen. Tomorrow, we will show how to take the list of problems and cut it down to size.

Please remember that dealing with problems is the same as eating an elephant. You do know how to eat an elephant, don’t you? One bite at a time.

I’m looking forward to next time, I hope you are too.

SAM

Today, I am giving you the case study of SAM. SAM is in all caps to distinguish him as an avatar. SAM is an avatar I use to demonstrate how tools work.  I like to use avatars because no one wants me to put their real information out to the public

I am often asked, who do I write for and who do I design my courses for. The people who ask these questions often want to know the age, gender, what the people had for dinner last Tuesday night, and specific problems of my students. I am not sure that that truly captures the people I work for and with.

I am writing for people who find themselves wishing or needing a transition from one stage to another in life. For the majority of people, you might say, someone over 55 is looking to transition from full-time work to retirement and possibly part-time work or a business of their own. For those between 38 and 43, the desire is often a new profession. For those between 26 and 32, there is a desire to ensure they are on the right path to their goals in life. And, those just exiting formal training for the first time, whether high school or college, want to ensure they emerge successfully into the job market.  I promise to share case studies for each of these as time goes on. I just want to remind you that we are people and not statistics.  Some people do different things at different times.  That is all right.  It is known as being human.

For now, we are going to start with Sam who graduated college at age 24, is about to turn 26 and finds himself unhappy, frustrated, and unable to find a path to where he wants to go in life. Finances, location, lack of local employment, and other factors all play into this. Yet SAM is lucky because SAM has friends, and friends know how to find the paths.

SAM

Sam’s Background

Sam is a regular guy from Any-town, USA.  He just graduated college about a year and a half ago. He married his high school love and got one of the few jobs the town had to offer, a food service worker, at the Dairy Duke.

Sam wants to be a writer. He wants the American dream. Unfortunately, a new family in a small town just starting out life finds there are many hurdles to overcome before dreams start to come true.

Sam’s not happy because he can see that he and his wife are not going anywhere and seems not to be able to find a better path. Sam’s wife isn’t happy, she thought marriage was going to be bliss. Sam’s mother-in-law likes Sam, yet she wants to see him reach out and do something for himself and her daughter.

A couple of friends who were studying process improvement offered a game or two which might help Sam out and help him and his wife to find their path. Sam was not sure at first; however, when his car refused to start for the third time in a month, he figured, “what do I have to lose.”

The team came over to his house and talk to the assembled folks. Sam had invited his mother-in-law, and his sister-in-law tagged along to see what was happening. The team explained about what they were learning in school and offered their services for free to help Sam and his wife find their way.

After talking for a little a while, the team played the affinity game with them to see how everybody felt and what problems there might be. And yes, there were some problems.

Sam's Affinity chart

 

Everybody had fun with the affinity game, and new ideas started to spring up. The infinity game (chart above) led to a Fish-bone diagram (below) which led to many other interests. I would tell you more now, except that may spoil some of the things to come. Therefore, we will start by taking a look at the affinity chart, and the Fish-bone diagram and that will start us on the way to helping to solve Sam’s problems.

Sams Fishbone

Tomorrow we will press on and see where this leads.

 

Everybody loves to learn something new

Everybody loves to learn something new. It makes us feel good to know something new. Learning keeps us young in heart and soul. Although we love to learn, no one likes to be taught. There are several negatives which have a tie to being poorly taught. My goal is not to teach you. My goal is to help you learn.

As soon as you mention things such as TQM, 8 – D, Six Sigma, or any of the other quality and process improvement techniques, you automatically find yourself the only person standing in the room. Everyone else ran. Most hate these classes.

Everyone who was ever ordered to take a process improvement class has a right. And everyone who wasted time sitting through endless meetings trying to figure out something to change has a right. And, all those who put up with the corporate politics of leaders who would never let the change happen, has a right to hate the subject.

We are not going to do that here.

You are a smart person. And you are responsible. Everybody has different responsibilities. You may have a house or an apartment, a family and/or a pet, and bank accounts and credit cards which you maintain. You are pretty good at the things you regularly do. And you’re probably a whiz at some others. Don’t let anyone put you down.

Everybody has things that go well and things which tend to go off the rails from time to time. I’m here to show you a few ideas you can learn to do, which will keep the same thing from going off the rails every six weeks or so.

Ever have a small problem that interrupts the momentum of your morning? For me, about once every six weeks I can’t find my car keys. When I come back to look for them, I am accused of losing them for good, and we will never be able to drive the car again!

They usually have fallen out of my pants pocket. Or, were left in a jacket or pants which I had used the day before. On rare occasions when I’m carrying things in both hands they end up left stuck inside the front door knob overnight. Good thing I lock the screen door.

To this annoyance, I usually apply what’s known as a Band-Aid Fix. Something super fast, super cheap, and something allows for the annoyance to be ignored until the next time it happens. The bad thing about this type of a fix is that it guarantees whatever the annoyance is it will happen again, and probably sooner than later.

My Band-Aid Fix to this is to set out a bowl on a table or nightstand which I plan to put the contents of my pockets into nightly. How often does this actually happen? Usually, the first night I set the bowl out and occasionally the second. I’m not a bad person, I just get busy and forget. Therefore, it is only a Band-Aid cure and guaranteed to happen again at regular intervals.

Because I work for myself (I think that is called a vow of poverty,) I have time to look for the keys. If I had to be somewhere at a particular time, I could be in trouble. So what is a better thing that I could do to ensure I knew exactly where my keys are first thing in the morning?

Are we going to write a long and lengthy process and perform follow up on it every six months? Absolutely not! What’s the smart thing to do? Because it’s my wife and me, we could take a few minutes and think about it.

Some ideas could be as simple as having a key rack with hooks by the door, where I place my keys when I come home and take them when leaving. The key rack could be in plain sight so we could both keep an eye on whether or not we were using it.

Another option, we could hide keys outside the house because if the keys are hanging inside the house, sooner or later, we will end up locking ourselves out. Unfortunately, neither one of us are trusting enough souls to hide keys outside the house.

Another option might be to purchase a key finder. Amazon has a plethora of key finders that work with everything from a whistle to your smartphone. Cost is usually somewhere between $15, and $24.  There are more expensive and less expensive models.

So on a five-minute conversation with your significant other, (maybe 10 minutes,) you discuss the situation with someone and come up with three good ideas. Which is best? It’s not for me to say, it is whichever method is most foolproof for you. Usually, the best processes remove human intervention.

Just a side note, when I can’t find my smartphone, I use the house phone to call the smartphone, and then I walk around the house trying to hear it ring. Always great to have a backup.

Thank you for being with us today.  Until next time, we wish you well.

Ever Play 20 Questions?

When you were a kid did you ever play 20 questions? It was a fun game to help pass the time. It basically worked by everyone agreeing on a topic (person, thing, activity, etc.) One person would pick something based on the topic. Everyone else playing the game would ask the person questions for a yes or no answer. A few years ago, an electronic game of the same name, and played the same way was a hit in the marketplace as a holiday gift.

Today, I promised you forests of decision trees, and here I am talking about games. The neat thing is, the 20 questions game is the same decision matrix which is used in the decision tree. You ask a series of questions for which there can only be a yes or no answer. You do need to verify the answers as you go. This, though, is often the easiest, and smartest way to discover root cause, or help you decide on a course of action.

If you look at the trees, each junction has two branches. A red branch which we will call the ‘No’ branch, and, a green branch which we will call the ‘Yes’ branch. It is always good to draw your decision tree as you go.

You can do this in your notebook, on a whiteboard, on your computer, on a tablet, or on your smartphone, depending on what type of software you have loaded. I like to put mine either in my tablet or in my notebook so I can refer to the decision tree later.

Remember, a no is not always the end of a line of questioning. You can explore a no route, although it is often easier and more correct to follow the yes trail. By doing so, you stay on a positive path. If you do this, ask the questions in a way that yes leads you on, and no helps you to eliminate something. In that case, and it is the case I recommend, your tree will look like the one on the right above.

Let’s run a practice decision tree just to test one out. This is something that happened to me last night, and although I did not draw the decision tree at the time, these are the steps I took.

Last night the pencil to my iPad did not work, I was frustrated. It cost hundred dollars, and I was in no mood, nor prepared to buy another one. So this means I had to figure out why and make the pencil work again. This decision tree will be the one on the right, not the forest on the left.

  1. Is the pencil not working properly? Yes, not working
  2. Is the pencil charged? Yes (I charged the pencil for 15 minutes to ensure it was charged.)
  3. Is the charge port working? Yes (I could charge the iPad)
  4. Does charging the pencil external to the iPad work? No (tried it, this means it’s not the charging port)
  5. Is there an explanation in the pencil guide online? Yes (I followed the instructions)
  6. Does the pencil now work? Yes

I learned new things last night. I also learned not to be the cliché of the guy who reads the instructions only as the last step. Next time, I will move reading the instructions further up the list.

Whether I do it consciously or subconsciously, I like the decision trees.

 

 

 

 

 

Recap

I hope all is well.

We’ve gone over quite a bit in the last few weeks, and I thought today would be good to take a moment and recap a little bit and help anybody who’s coming in late to go back and re-look at the blogs that were posted over the last few weeks.

We started out back on 5 June looking at the fact that perfection is different for every person were all individuals and what we look for and what we desire is going to be something different than the person standing next to us. And that is good. It is those differences which helped propel the world forward and make life interesting for us.

Next post, we talked about taking a stand and making a difference. This was done in a post, “You are way too good and way and too needed.”  In this blog post, we called everybody to make that stand, to get out and see what was possible.

We talked about comfort zones in a blog post and why it’s so hard to get out of a comfort zone, no matter how much you hate it. And in the post after, we talked about finding your goal. Each person has their own goals, their own desires, and their own needs. I encourage each of us to find the ones we need and desire and are truly our own.

We considered how to talk to people. And how to hold attention. The best oral exchange of ideas, training, and sharing of ideas comes with a soft and caring voice. These exchanges rarely take place with emotional yelling or screaming.

The next blog talked about how to plan for your goals, and why that is so important. After all, you cannot get what you don’t aim at. That same day I republished my website and let everybody know. It doesn’t have anything to do with the course we are going through, it was just a goal of mine. And, you are welcome to enjoy www.readingsticks.space anytime you wish.

The next blog gave you ideas on finding supporters and mentors. No one seems to get anywhere in a vacuum. For within the vacuum, no one else knows what is happening. Mentors and supporters play a very positive and very needed role within the lives of others. It’s a good thing to have, mentors, and a good thing to be, a mentor or supporter.

Our next post highlighted the fact that computers are taking over many jobs. Many reports say as many as 38% of the jobs will be done by computers within the next 15 years. Although I’m still have not received my flying car and jet pack, if you would like to know more of what I think will happen, please check out my book “Thriving as Humans in a Computer Run World,” which is on Amazon right now.

Earlier this week, I asked you to consider your goals. And, we talked about the fact that having a goal gave you something to work towards that you wanted. We also talked about the need to research the goals, and sometimes change those goals, due to life events.

Then we spent two days mapping those goals. Actually drawing the road to where the we are planning to go to reach each of the milestones is important. The milestone, in turn, help us to reach our goals.

I hope you’ve enjoyed this so far. I would really like you to send me a comment as to what you like, and what you would like to see more of.

Next week we will continue the fun. And I look forward to hearing from you.

Thank you for walking this goal path with me.

 

Mapping Your Goals Day Two

Did you get a chance to think about your map last night?  Maybe start laying out the roads that you might go on? We are talking about this for a second day, yet it will probably take longer to complete your map. Some maps stay in a state of flux. The changes happened not because the goals themselves are constantly changing, rather new milestones and side trips along the way.

I added mile markers.  You cannot expect to always get to a mile marker on time.  It is good, though, to know about where you are.  Mile marker one is the fact that you started. I did not put a mile marker for your start, I did add a hiker, and that is you along the trail. The big circle at the beginning allows you space to put in who and what is going with you on your journey.

Mile marker number two is gaining your knowledge. Whether it is a certificate, a degree, a seminar, or something else, knowledge is the thing that we were not necessarily born with, yet pick up along the way.

Milestone number three shows your climbing the trail, and this milestone reminds you to stop and smell the flowers. Enjoy the good things around you. There is a difference between taking a little time or enjoying something and letting it deter you from your goal. Being able to enjoy ourselves is the reason that we are going towards that goal.

Milestone number four is the family if you’re younger, you may be developing a family along the way. If you’re a little older like me, you may be bringing your family with you. Your family is very important to you. Nobody makes a trip like this alone.

Milestone number five climbing the corporate ladder. Whether you are in a corporation, entrepreneurship, profession, or in some other structure, a ladder to climb will always be there somewhere. You need to gain your professional reputation. And you will need to learn as you grow. And the more you assist others, the more you are helped in return. My father-in-law was a senior executive with IBM, and I remember him telling me to be nice to the everyone you meet on the way up, those of the same folks you’ll see on the way back down.

Milestone number six is a decision. I do not know why I only know that everybody encounters decisions. In this version of the decision, having done well to this point, do you want to press on towards your goal? Or, want to look at pushing higher in the big city and doing more and earning more? Or is it time to go to the beach and enjoy the sunset? Yesterday I told you that changes do happen sometimes caused by life events and sometimes caused by changes in desires. Any choice you make here is right as long as it’s your choice. You’re not at your goal yet. You can get to your goal by just continuing to climb towards it. And yes there is hard work on the way.

Milestone number seven was my goal. A nice compound and a boat to go sailing with and a lot of fun. Your goal will be different, and it is more important because it’s your goal.

I have a secret all share with you. The goal is great, yet it never compares to the fun you have and the people you work with along the way. Those are where the great memories are made. It is never the destination. It is always the journey.

Thank you for working with me on this. Tomorrow we will look at the next neat thing along the way. Have a great day.

 

The Start of Mapping Your Goal

Well, looks like it’s time for us to start to map our destination. Above, you will see a goal map that I made up. I did this in Adobe. You can get the same results, though, within any number of drawing tools or utilizing the Microsoft software.  A fun way to do this that can involve everyone could be the old cut and paste on a large paper. Be sure to take a picture and put it on the computer.

Yours will not be exactly like mine, I just wanted to show you what the bare bones might look like for me.  Every map will be different because every person is different.

The beginning starts off with who and what is going to go with you on this journey. And that the opposite end, what that final destination looks like your goal. You can you view your goal from many various facets just as you can view a diamond. There are many facets to the goal, and not all of them can be seen in one of view.

The goal, cannot be gained overnight.  The great comedian, Allen King, once said that he had worked for eleven years to become an overnight success.  This is even true in making the map.  If you have followed along, You have thought, made lists, done research, and some planning. There will be milestones along the way.  If education is required, gaining it is a milestone.  If you have to climb the corporate ladder or learning your trade and earning street creds, those are milestones.

There are also plateaus where you may want to linger awhile or stay forever.  Remember This is your life, and as people grow and learn, goals will sometimes change.  You should not change your goals every day, and when you have an’ Epiphany of Life,’ change will sometimes follow.  And, that is all right.

Build your goal outline, and tomorrow we will continue with the map building.

It is hot here.  I hope you stay cool and dry.

Supporters and Mentors

Hi, how are you?

Did you spend some time researching what you would like to do in life?

Remember, it’s researching that will save you money and time. You don’t want to invest heavily in something and then after for six years of schooling and apprenticeship find out that you really don’t like to do the job that you just learned. Believe it or not, this happens to many people.

Part of your research should be finding people who are willing to talk with you and give you some encouragement towards your goals. Trying to improve, can feel like trying to move mountains.  Having people who are willing to help mentor you is a great benefit to your work and your morale.  Find your supporters and invite them to be on your team as mentors, collaborators, partners or friends.

Most people are proud of what they do, and it is easy to get people who will talk with you for 20 minutes. It is easier if they can feel you are not going to put them on the spot, ask for a job, or take too much time from them. Below we have some do’s and dont’s and some ideas on finding and setting up mentors.

Ask those who you admire and look up to in your profession if it would be all right for you to call them some time with a question.  People who rise up in their business are frequently proud of what they do.  Professionals like to talk with others about what they do and how it helps others.  Most of them usually make time (20 minutes or so) to talk to someone or answer a few questions. 

As the person seeking the advice of a professional or mentor, it is important you not waste their time.  When you talk with them, have questions ready to go.  Pay attention to them.  Ask follow-up questions; however, do not argue with them.  Whatever you do, do not ask a professional who is giving you a little of their time for a job.  Asking for a job would put them in an uncomfortable position and cause the interview to end prematurely.  If they ask you, then you can give them a copy of your resume.

An Exercise in Collaboration

Call ten supportive friends and ten people whom you respect and who work in the same profession you want to work in.  Tell the friends what you are doing and ask if they could be part of your support group. Ask if you could speak to them, on occasion, about what you are doing. 

Ask the professionals if you could ask them a question now and then, and count them as a mentor.  Keep track of who says yes.  This looks hard, and you will be surprised how easy this exercise ends up being.

What does a new person to an industry want to know what they want to become?  Each of us will have different questions.  Some of these issues may be:

  1. What does the professional I want to become actually do?
  2. What are the pros and cons of the profession I am going into?
  3. What does the job I want to go to pay?
  4. What are the milestones in the business that I should look for to tell me I am doing well?
  5. Who are the industry leaders in my profession and what sets them apart?
  6. How much do the industry leaders make?
  7. What is an industry leader’s lifestyle in my desired profession like?

Many people will give you 20 minutes to ask a few questions about what they do and how their business actually works.  If you ask to talk to anyone, they will probably say yes.  When you meet with them, you want to ask real and specific questions and honor the time limit agreed to unless they wish to spend more time with you

Here are some Dos and Don’ts.

Do

  1. Have questions ready.
    1. It is hard to think of the right questions on the spot.
  2. Be polite, the person you are talking to is freely giving their time.
  3. If you have questions based on what the professional says go ahead and ask them.
  4. Be on time.
  5. Dress professionally.

Do Not

  1. Ask questions that you can find out from their (or their companies) Website.
    1. Do your research.
  2. Ask them for a job.
    1. Asking for a job often puts them on the spot and ends the interview.
  3. Waste their time.
  4. Dress or act unprofessional.

Next time, we will evaluate the desired positions in relation to new technology that is taking over many positions. 

Have a wonderful day.