SAM

Today, I am giving you the case study of SAM. SAM is in all caps to distinguish him as an avatar. SAM is an avatar I use to demonstrate how tools work.  I like to use avatars because no one wants me to put their real information out to the public

I am often asked, who do I write for and who do I design my courses for. The people who ask these questions often want to know the age, gender, what the people had for dinner last Tuesday night, and specific problems of my students. I am not sure that that truly captures the people I work for and with.

I am writing for people who find themselves wishing or needing a transition from one stage to another in life. For the majority of people, you might say, someone over 55 is looking to transition from full-time work to retirement and possibly part-time work or a business of their own. For those between 38 and 43, the desire is often a new profession. For those between 26 and 32, there is a desire to ensure they are on the right path to their goals in life. And, those just exiting formal training for the first time, whether high school or college, want to ensure they emerge successfully into the job market.  I promise to share case studies for each of these as time goes on. I just want to remind you that we are people and not statistics.  Some people do different things at different times.  That is all right.  It is known as being human.

For now, we are going to start with Sam who graduated college at age 24, is about to turn 26 and finds himself unhappy, frustrated, and unable to find a path to where he wants to go in life. Finances, location, lack of local employment, and other factors all play into this. Yet SAM is lucky because SAM has friends, and friends know how to find the paths.

SAM

Sam’s Background

Sam is a regular guy from Any-town, USA.  He just graduated college about a year and a half ago. He married his high school love and got one of the few jobs the town had to offer, a food service worker, at the Dairy Duke.

Sam wants to be a writer. He wants the American dream. Unfortunately, a new family in a small town just starting out life finds there are many hurdles to overcome before dreams start to come true.

Sam’s not happy because he can see that he and his wife are not going anywhere and seems not to be able to find a better path. Sam’s wife isn’t happy, she thought marriage was going to be bliss. Sam’s mother-in-law likes Sam, yet she wants to see him reach out and do something for himself and her daughter.

A couple of friends who were studying process improvement offered a game or two which might help Sam out and help him and his wife to find their path. Sam was not sure at first; however, when his car refused to start for the third time in a month, he figured, “what do I have to lose.”

The team came over to his house and talk to the assembled folks. Sam had invited his mother-in-law, and his sister-in-law tagged along to see what was happening. The team explained about what they were learning in school and offered their services for free to help Sam and his wife find their way.

After talking for a little a while, the team played the affinity game with them to see how everybody felt and what problems there might be. And yes, there were some problems.

Sam's Affinity chart

 

Everybody had fun with the affinity game, and new ideas started to spring up. The infinity game (chart above) led to a Fish-bone diagram (below) which led to many other interests. I would tell you more now, except that may spoil some of the things to come. Therefore, we will start by taking a look at the affinity chart, and the Fish-bone diagram and that will start us on the way to helping to solve Sam’s problems.

Sams Fishbone

Tomorrow we will press on and see where this leads.

 

Enjoying Fish Bones

Have you played the affinity game?

Now is the time to do something with the data that you got from that game. Remember the five areas for the headers of all the Post-it notes that everyone placed on the board? Those headers were Plans, People, Processes, Prosperity, and Papa Nature. Well now, we can use the information you gathered to fill out a cause-and-effect chart.

The cause-and-effect chart is often known as a Fish-bone diagram. That is because it often looks like the skeleton of a fish. The one I have above probably bends that rule a little bit. The area where we have the effect is what you can think of as the head of the fish. And all the bones of the fish are all the things that we are filling in. This area is known as the causes. Thus, the cause-and-effect chart.

I should take time right now, to let you know you don’t have to be a master draftsman or artist to do this, or any of the charts and diagrams that we are going to make along the way. Each person does their best at arts and crafts. There will always be someone better and always be someone worse along the way, yet that never matters. The whole idea is that you are doing what you can when you work on these goals and games.

Go ahead and draw the outline for your Fish-bone diagram (Cause-and-effect chart.) And place the labels on. If you notice I wrote the word Effect below the line so you can write in what the effect is above the line. Please remember everything to the left of the head(effect) are the causes. When drawing the chart out, you do not have to put in the small horizontal lines coming off the ribs until you need to do so. I placed them in mine so you can have an idea of where they will go when you need them.

The effect could be, “We need to save more money.”, “We need to save more time.”, “I need to make better grades in school.”, Or anything else that you’re looking to improve. What this chart will show, as you fill it out is that all the causes equal the effect.

At this point take your post it’s, and start to fill in the five ribs on the cause side of the chart. At this point, the better the data that you put into the chart, the better the outcome. The whole idea of the chart is to see what’s happening now, and what effect that has. If you start doctoring the causes, or not putting some important data in, the chart will not be as effective.

The best thing about The cause and effect chart is that it is a very easy visual. You see what is happening, and what it causes. Too much late-night TV, not enough sleep, too many video games, not enough book time, it is easy to see what to change, to possibly raise your grades. Too many credit cards, not being paid regularly, a few emergencies, it’s easy to see what you can do to better manage her money. ‘My business is stagnating’ could equal, too many distractions, fewer classes, and more work, not enough interaction with the public, need to join some Facebook groups.

Everybody’s chart will be different, depending on the person, where they are, and where they want to go. There is no right and wrong in this. There is only where you are and where you want to go.

Tomorrow, I will introduce you to Sam. Sam’s been having a problem and wants to get back on track. We will use Sam as a case study. I will give you his affinity diagram, and his Fish-bone diagram. (Remember, the Fish-bone diagram and the cause-and-effect chart are the same things, and either name can be applied.) I am doing this because as we go on, it will be good to have some data to talk about.

I look forward to next time when we will go over Sam’s information and figure out the next step in helping him out.

Hope you have a wonderful day.

On this day, we celebrate the Declaration of Independence

Hi, because today is a holiday, I wanted to pass along this holiday note for the fourth.  We continue our normal blogs tomorrow.

Long distance relationships almost never last.  Mine did not last, although we are still good friends.  The relationship between England and the American Colonies did not last, although Britain and the United States are the best of friends now.

On this day, we celebrate the Declaration of Independence. Actually, it was signed on the second of July.  With no mass communications and no copiers in 1776, it took a couple of days to write copies and to get the word out.

It makes me wonder.  If long distance communication were available at that time, would it have made a difference?  Money is the root of many breakups. Could, however, the economic problems, between England and the Colonies be settled amicably before they grew so large that the two entities had no choice except the War of Independence and the legal separation, which was akin to a divorce of peoples?

This sounds like an academic quandary to be debated, and yet, we are on the cusp of the exact same problems in the very near future.  The people of Earth are planning to colonize the Moon and Mars.

The distance to the Moon and especially the distance to Mars will test the ability of communications. Not that communications are as slow as the 1700’s, there is a lag time that will start out as a nuisance.

Just as with England and the American Colonies. When the colonists of the Moon and Mars mine their ores, their focus will be on their work and not as much on the massive cost the Earth spent to get them to their colonies and provide for them as they began.  The Earth, like England, may be in a rush to reclaim the money spent to set up the colonists.

Special care needs to be planned for the missions to ensure a premium is placed on collaboration and communication.  These must be real communication and collaboration processes, not just buzz words.

Understanding what lead up to the Declaration of Independence 241 years ago is vital to future plans of colonization.  George Santayana reminded us why, when he said, “Those who cannot remember their past are condemned to repeat it.” (Wikipedia, last updated, 2/13/2006)

A special thank you to Paul Nielsen for his discussions and suggestions on this blog.  Thank you.

The Affinity Game

Howdy!

I am very proud of all my sons.  They have each graduated college and are doing fantastic in their fields of endeavor. Especially my son who is a Ph.D. and a tenured college professor. I was amazed that he was published three times as an undergraduate. In all three times, the papers dealt with games. I knew I should’ve stayed in college. That is okay I am developing some new games that we can play.

I hope you were with us in our last session when we discussed and went through a scenario on solving a problem and overcoming a Band-Aid fix.

Every time you have a problem pop up, and is reoccurring, it is developing what we call a hidden factory within your normal life. The hidden factory is something you don’t normally plan on, and yet it happens. Hidden factories steal time and money.  Usually both.

Sometimes we have so many small problems that keep vying for our attention, we don’t know which one to fix first. Sometimes we end up focusing on a small set of problems that are annoyances while missing either more costly problems or items that may be safety issues.

To help keep the larger problems from creeping up on us from behind, it is good to keep an eye on them, and even rank order what you need to fix first and what may be able to wait a little while until you have a better time or better money. To do this, you can play a game with an affinity chart. You can get the whole family, significant others, and/or friends involved in this. I like to make a party out of the affinity game. Have some soda and popcorn or some coffee and cake, or just good friendship. The game requires some post-it notes, a place you can put the Post-it notes, and something to write on them with.

This is a problem hunting game. Think of it this way, what items are giving me grief, taking my time, or taking my money? If I want to save time and money, I need to identify them and start to fix them. If there is something that would cause harm, or flood the house, I want to fix that one first. If I have a screen that is loose, I do want to fix that, I just may need to fix something else first.

In the affinity game,  use five headings.  The headings are People, who are those who are affected, family and/or friends. Plans, they are the overall goals, not just the problems. Processes, how we do things such as pay bills, buy groceries, etc.. Prosperity, the paycheck and other resources we use. Lastly, Papa Nature, the environmental concerns such as living in tornado alley or near a flood plain. You want to write these five areas on separate Post-it notes and place them on a whiteboard, a wall that won’t be marred, or some other flat surface where you can put plenty of other Post-its below each one.

To start out, go around the room, and each person puts one Post-it note under a heading with one item they think could be done better. Just list the item. Don’t give ideas for fixes or long written descriptions now. It is probably good to have somebody act as the facilitator for this. You could even spark interest by having the child or teenager be the facilitator. The facilitator also places post-its on the chart when it is his or her turn.

If more than one person hands in a Post-it note with the same item or nearly the same item on it, that is okay. Put those Post-it notes on top of each other. The fact that there are multiple Post-it notes shows a deeper concern in that area.

You can limit the affinity game to an hour, or you can keep on going until no one else has anything that they can think of to put on a Post-it. The more Post-its, the better because you’re getting ideas out there. And every idea is of value to the person who had it. Every person is also valuable to the family or team as a whole.

When the game is done, everybody should thank each other and tell each other that everyone is important to the family or the team. The nice thing is now you have information.

You have gathered data. It is believed, and talked of, and is yet to be proven. It is, however, valuable data because it is a start.

Next time we will take what has been learned here with the affinity diagram and learn how to use it in our next step.

Thank you for being with us.

Ever Play 20 Questions?

When you were a kid did you ever play 20 questions? It was a fun game to help pass the time. It basically worked by everyone agreeing on a topic (person, thing, activity, etc.) One person would pick something based on the topic. Everyone else playing the game would ask the person questions for a yes or no answer. A few years ago, an electronic game of the same name, and played the same way was a hit in the marketplace as a holiday gift.

Today, I promised you forests of decision trees, and here I am talking about games. The neat thing is, the 20 questions game is the same decision matrix which is used in the decision tree. You ask a series of questions for which there can only be a yes or no answer. You do need to verify the answers as you go. This, though, is often the easiest, and smartest way to discover root cause, or help you decide on a course of action.

If you look at the trees, each junction has two branches. A red branch which we will call the ‘No’ branch, and, a green branch which we will call the ‘Yes’ branch. It is always good to draw your decision tree as you go.

You can do this in your notebook, on a whiteboard, on your computer, on a tablet, or on your smartphone, depending on what type of software you have loaded. I like to put mine either in my tablet or in my notebook so I can refer to the decision tree later.

Remember, a no is not always the end of a line of questioning. You can explore a no route, although it is often easier and more correct to follow the yes trail. By doing so, you stay on a positive path. If you do this, ask the questions in a way that yes leads you on, and no helps you to eliminate something. In that case, and it is the case I recommend, your tree will look like the one on the right above.

Let’s run a practice decision tree just to test one out. This is something that happened to me last night, and although I did not draw the decision tree at the time, these are the steps I took.

Last night the pencil to my iPad did not work, I was frustrated. It cost hundred dollars, and I was in no mood, nor prepared to buy another one. So this means I had to figure out why and make the pencil work again. This decision tree will be the one on the right, not the forest on the left.

  1. Is the pencil not working properly? Yes, not working
  2. Is the pencil charged? Yes (I charged the pencil for 15 minutes to ensure it was charged.)
  3. Is the charge port working? Yes (I could charge the iPad)
  4. Does charging the pencil external to the iPad work? No (tried it, this means it’s not the charging port)
  5. Is there an explanation in the pencil guide online? Yes (I followed the instructions)
  6. Does the pencil now work? Yes

I learned new things last night. I also learned not to be the cliché of the guy who reads the instructions only as the last step. Next time, I will move reading the instructions further up the list.

Whether I do it consciously or subconsciously, I like the decision trees.

 

 

 

 

 

Enjoy Each Moment for Where You Are

Morning. I hope everybody had a wonderful weekend.

Last week we mapped out a set of goals and milestones. Before we move on to our next round of ideas and workshops, I would like to give one more thought on reaching your goals. I wish to do this because many people look at the goal as the end. As you get to your goal, you’re going to find out, most likely, that the goal you have reached is merely the stepping stone to the next and even greater thing.

It seems that in nature and in life nothing is as simple as start-middle-end. For as each end is seen, new beginnings emerge. And, as new beginnings emerge they denote the end of something in the past.

And yet, not really, for when there are new beginnings. It is more flow from one thing to the next. The flow is natural and it is to be expected. I’m not telling you something as simple as go with the flow.  And, I know it’s a cliché to say each ending is a new beginning. I guess what I’m trying to say is everything is continuous. Therefore, enjoy each moment for where you are and who you are with.

Tomorrow, we are going to look at forestry, in a sense. We are going to grow a forest of decision trees. Decision trees are great, and they will help you in making some tough decisions, sometimes.

Please enjoy today, and we look forward to tomorrow’s discussion.

Thanks for being with us. 

Recap

I hope all is well.

We’ve gone over quite a bit in the last few weeks, and I thought today would be good to take a moment and recap a little bit and help anybody who’s coming in late to go back and re-look at the blogs that were posted over the last few weeks.

We started out back on 5 June looking at the fact that perfection is different for every person were all individuals and what we look for and what we desire is going to be something different than the person standing next to us. And that is good. It is those differences which helped propel the world forward and make life interesting for us.

Next post, we talked about taking a stand and making a difference. This was done in a post, “You are way too good and way and too needed.”  In this blog post, we called everybody to make that stand, to get out and see what was possible.

We talked about comfort zones in a blog post and why it’s so hard to get out of a comfort zone, no matter how much you hate it. And in the post after, we talked about finding your goal. Each person has their own goals, their own desires, and their own needs. I encourage each of us to find the ones we need and desire and are truly our own.

We considered how to talk to people. And how to hold attention. The best oral exchange of ideas, training, and sharing of ideas comes with a soft and caring voice. These exchanges rarely take place with emotional yelling or screaming.

The next blog talked about how to plan for your goals, and why that is so important. After all, you cannot get what you don’t aim at. That same day I republished my website and let everybody know. It doesn’t have anything to do with the course we are going through, it was just a goal of mine. And, you are welcome to enjoy www.readingsticks.space anytime you wish.

The next blog gave you ideas on finding supporters and mentors. No one seems to get anywhere in a vacuum. For within the vacuum, no one else knows what is happening. Mentors and supporters play a very positive and very needed role within the lives of others. It’s a good thing to have, mentors, and a good thing to be, a mentor or supporter.

Our next post highlighted the fact that computers are taking over many jobs. Many reports say as many as 38% of the jobs will be done by computers within the next 15 years. Although I’m still have not received my flying car and jet pack, if you would like to know more of what I think will happen, please check out my book “Thriving as Humans in a Computer Run World,” which is on Amazon right now.

Earlier this week, I asked you to consider your goals. And, we talked about the fact that having a goal gave you something to work towards that you wanted. We also talked about the need to research the goals, and sometimes change those goals, due to life events.

Then we spent two days mapping those goals. Actually drawing the road to where the we are planning to go to reach each of the milestones is important. The milestone, in turn, help us to reach our goals.

I hope you’ve enjoyed this so far. I would really like you to send me a comment as to what you like, and what you would like to see more of.

Next week we will continue the fun. And I look forward to hearing from you.

Thank you for walking this goal path with me.

 

Mapping Your Goals Day Two

Did you get a chance to think about your map last night?  Maybe start laying out the roads that you might go on? We are talking about this for a second day, yet it will probably take longer to complete your map. Some maps stay in a state of flux. The changes happened not because the goals themselves are constantly changing, rather new milestones and side trips along the way.

I added mile markers.  You cannot expect to always get to a mile marker on time.  It is good, though, to know about where you are.  Mile marker one is the fact that you started. I did not put a mile marker for your start, I did add a hiker, and that is you along the trail. The big circle at the beginning allows you space to put in who and what is going with you on your journey.

Mile marker number two is gaining your knowledge. Whether it is a certificate, a degree, a seminar, or something else, knowledge is the thing that we were not necessarily born with, yet pick up along the way.

Milestone number three shows your climbing the trail, and this milestone reminds you to stop and smell the flowers. Enjoy the good things around you. There is a difference between taking a little time or enjoying something and letting it deter you from your goal. Being able to enjoy ourselves is the reason that we are going towards that goal.

Milestone number four is the family if you’re younger, you may be developing a family along the way. If you’re a little older like me, you may be bringing your family with you. Your family is very important to you. Nobody makes a trip like this alone.

Milestone number five climbing the corporate ladder. Whether you are in a corporation, entrepreneurship, profession, or in some other structure, a ladder to climb will always be there somewhere. You need to gain your professional reputation. And you will need to learn as you grow. And the more you assist others, the more you are helped in return. My father-in-law was a senior executive with IBM, and I remember him telling me to be nice to the everyone you meet on the way up, those of the same folks you’ll see on the way back down.

Milestone number six is a decision. I do not know why I only know that everybody encounters decisions. In this version of the decision, having done well to this point, do you want to press on towards your goal? Or, want to look at pushing higher in the big city and doing more and earning more? Or is it time to go to the beach and enjoy the sunset? Yesterday I told you that changes do happen sometimes caused by life events and sometimes caused by changes in desires. Any choice you make here is right as long as it’s your choice. You’re not at your goal yet. You can get to your goal by just continuing to climb towards it. And yes there is hard work on the way.

Milestone number seven was my goal. A nice compound and a boat to go sailing with and a lot of fun. Your goal will be different, and it is more important because it’s your goal.

I have a secret all share with you. The goal is great, yet it never compares to the fun you have and the people you work with along the way. Those are where the great memories are made. It is never the destination. It is always the journey.

Thank you for working with me on this. Tomorrow we will look at the next neat thing along the way. Have a great day.

 

The Start of Mapping Your Goal

Well, looks like it’s time for us to start to map our destination. Above, you will see a goal map that I made up. I did this in Adobe. You can get the same results, though, within any number of drawing tools or utilizing the Microsoft software.  A fun way to do this that can involve everyone could be the old cut and paste on a large paper. Be sure to take a picture and put it on the computer.

Yours will not be exactly like mine, I just wanted to show you what the bare bones might look like for me.  Every map will be different because every person is different.

The beginning starts off with who and what is going to go with you on this journey. And that the opposite end, what that final destination looks like your goal. You can you view your goal from many various facets just as you can view a diamond. There are many facets to the goal, and not all of them can be seen in one of view.

The goal, cannot be gained overnight.  The great comedian, Allen King, once said that he had worked for eleven years to become an overnight success.  This is even true in making the map.  If you have followed along, You have thought, made lists, done research, and some planning. There will be milestones along the way.  If education is required, gaining it is a milestone.  If you have to climb the corporate ladder or learning your trade and earning street creds, those are milestones.

There are also plateaus where you may want to linger awhile or stay forever.  Remember This is your life, and as people grow and learn, goals will sometimes change.  You should not change your goals every day, and when you have an’ Epiphany of Life,’ change will sometimes follow.  And, that is all right.

Build your goal outline, and tomorrow we will continue with the map building.

It is hot here.  I hope you stay cool and dry.

Defining the Goal

Now it’s time for us to be able to understand what our goal looks like. I hope you’ve been writing everything down and keeping track of who goes with you to your goal, what goes with you to your goal and something new for you to keep an eye on what and who do you pick up along the way to your goal.

The first step in knowing where you want to go is to know where you are right now.  This is where the lists and notes you have been taking throughout this book come in handy.

You can be different and live in a cave and wear an old monk’s robe and not do anything. You could also be a lottery winner. How often does that happen?  Back to reality?  OK.

The first thing we need to do is help you find out where you want to be, and then we want to work on how to get you there.

Remember, it does not matter how outrageous or costly or in need of education or any other impediment might stand in your way. This is just establishing what you would really like to do. The mere fact of writing it down sets you on the journey. It does not guarantee you anything. It is just a start.

If you are not sure, you can find a short quiz to take online.  There are many free on the internet.  The one I like, and which is free and given to you by the Department of Labor and the Department of Education is called my next move. The web link to it www.mynextmove.org.

You can also check at local colleges, and other organizations in your area to see if the Myers-Briggs test is given anywhere. The Myers-Briggs might be given free by some organizations, and other organizations may want to charge a small fee to administer it. Look around and find your best bargain. Or, look for a free test online. Just be careful, some websites will give you the test and then want you to pay for results. I wouldn’t do that.

If you are not sure what you want to do, and you take some of these tests, they should point you in some pretty good directions. If you take the test, and you still are not sure of what you want to do, don’t worry.  Some of my best friends are over 39, and still trying to figure out what they want to do in life. And, they’re good people, and I know that someday they will figure that out. Do the best you can with where you are and what you have.

One thing I should warn you about so that it doesn’t happen you as it has to so many people. Some people (and I have done this before) don’t figure out what they really want to do. They want to do everything.  Rather than being happy with one goal and one direction, some people are always running around looking. Every time they hear something new from somebody, they are off trying it.

It’s interesting to see new ways of doing things, and it’s fun. It is also, sometimes, very costly and leaves people empty. Why is that? Because they’re looking in the wrong direction for the answer.  Nobody knows you better than you do.  Most of what’s going to motivate you, and make you work do not live in some webinar somewhere, it lives inside of you.

You are the person in control.  You must live with whatever your decision brings. Paying others to tell you about ideas or having others do everything for you is not very helpful.

It is good to take classes and learn things. When you pick something you want to be, do your research and make sure this is the path and the goal you truly want. A little research up front may save you from some real future mistakes.

I know this looks like a lot to do today.  Look into the ideas and consider your options.  Tomorrow we will start to draw the map to the goal.

Have a great day.

 

 

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