Growing up, I was part of a very conservative Catholic family. As a matter of fact, my grandparents lived right across the street from a Greek Orthodox family. A family not unlike the Greek Orthodox family we see in the movies.
I grew up believing that whatever happened, I was wrong. Even if I was right, I was wrong for being right. And guess what, I was wrong. I thought that’s the way life worked and as I ventured out on my own I started working with these thoughts in mind.
I learned that to get the best work out of people, you really wanted them to be correct and have the feeling that those above them had their back because they knew they were right. They needed to be praised in public and corrected in private. They need to know that their supervisor is there to guide them and have their back, and encourage them on.
Learning this knowledge actually helped me in the long run. When the factory I worked at had four open supervisor positions, they interviewed 81 different people. I was one of the last.
When asked about supervision techniques, I explained it as a supervisor. I was the cheerleader. It was my job to get everything the people needed to get their jobs done correctly. Parts, guidance, and correct work processes must be present and ready for the job. That’s what I was really supervising, The success of my team.
Isn’t that something a team member would like to know upfront?