The best way to build better customer and Client relationships starts with listening to them and their needs. They need to know that you appreciate them and want to be a key part of their actions.
The people you and your company work with want to know they can count on you through good and bad times. There will be trials along the way, along with some good sailing. Your customers need to know you will be with them through thick and thin.
You do this by making time for them. Listening to their needs and helping them to make those needs a reality. When you work with a client, make them feel that their needs are your most important work. If they think they are your top priority, they will be much happier to work with you. That can lead to more sales and satisfaction for all concerned.
Author: Mike Balof
A retired Air Force Master Sergeant, Mike used to lay in bed at night and worry about what would happen if his plant closed or found himself without a job. One day his plant closed. Rather than panic and hysteria (OK, maybe a little) Mike found himself carried away on the adventure of his life. Mike started with the best job he ever had working at Home Depot. He spent 8 years working with job seekers at a local workforce center, helping them to find employment. He then started his own company developing courses, writing books and urging others to follow their own paths into the future.
Mike holds a Master of Arts in Adult Education and Training and a Bachelor of Business Management, earned through the University of Phoenix and an AAS degree in Electronics Systems Technology from the Community College of the Air Force. Mike is a member of the Delta Mu Delta Business Honor Society.
View all posts by Mike Balof
processimprovement.me 