Conflict will happen. When people come under pressure to make something happen in a short period of time, or someone does not get their part completed when needed, or someone feels they have been dumped on and are carrying the load with little support, conflicts will arise.
When a conflict happens, it is vital to remember that the work crew is a team. Also, remember that pointing fingers and raising voices will not help the situation. It is a time for tactical thought on how to solve the immediate problem. And after the problem is solved, a strategic plan for how to keep it from happening again.
Working together as a team forges a good bond that everyone can benefit from. Hurtful or divisive words, tones, or actions only cause pain and rifts that will last longer than any problem will.
Author: Mike Balof
A retired Air Force Master Sergeant, Mike used to lay in bed at night and worry about what would happen if his plant closed or found himself without a job. One day his plant closed. Rather than panic and hysteria (OK, maybe a little) Mike found himself carried away on the adventure of his life. Mike started with the best job he ever had working at Home Depot. He spent 8 years working with job seekers at a local workforce center, helping them to find employment. He then started his own company developing courses, writing books and urging others to follow their own paths into the future.
Mike holds a Master of Arts in Adult Education and Training and a Bachelor of Business Management, earned through the University of Phoenix and an AAS degree in Electronics Systems Technology from the Community College of the Air Force. Mike is a member of the Delta Mu Delta Business Honor Society.
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